Expert Service & Maintenance
At Craft Stove, we stand behind every product we sell with professional service and maintenance to keep your fireplace, grill, or outdoor living equipment running safely and efficiently for years to come.
Our Services
- Cleaning & Service – Thorough cleaning of burners, glass, venting, and all internal components to keep your system running at peak performance. Regular cleaning extends the life of your unit and ensures safe, efficient operation.
- Gas Fireplace Cleaning – Full inspection and servicing of gas valves, igniters, burners, and venting systems. We service natural gas and propane units and ensure all connections meet current safety codes.
- Wood-Burning Fireplace Service – Creosote removal, firebox inspection, damper checks, and flue cleaning. Proper maintenance reduces fire risk and improves draft efficiency for wood-burning appliances.
- Pellet Stove Cleaning – Check Auger, hopper inspection, combustion fan service, and exhaust vent clearing. Pellet stoves require regular maintenance to prevent jams and ensure consistent heat output.
- Outdoor Fire Pit Service – Inspection and cleaning of gas fire pit burners, media, and ignition systems. We also service wood-burning fire pits for structural integrity and safe use.
- Repairs – Diagnosis and repair across all system types – gas, wood, pellet, and electric. Our technicians carry common parts to resolve most issues in a single visit.
- Installation – Professional installation of new fireplaces, grills, and outdoor fire features.
- Parts & Accessories – Genuine replacement parts for major brands.
NFI Certified Technicians
Our service team includes NFI (National Fireplace Institute) Certified technicians – the industry’s gold standard for hearth professionals. NFI certification means our technicians have demonstrated expert knowledge in the installation, service, and safety of hearth appliances including gas, wood, pellet, and electric systems.
When you choose Craft Stove for service, you’re trusting your home to professionals who have passed rigorous exams and stay current with the latest industry standards and safety codes. NFI certification is recognized nationwide and gives you confidence that the job is done right the first time.
- NFI Gas Specialist – Certified expertise in gas fireplace and hearth appliance service
- NFI Wood Specialist – Certified expertise in wood-burning fireplaces, stoves, and inserts
- NFI Pellet Specialist – Certified expertise in pellet stove and insert service and installation
BurnWise & Safe Burning Practices
Craft Stove is proud to support the EPA’s BurnWise program, which promotes cleaner, more efficient wood burning to protect air quality and your family’s health. Here’s how you can burn smarter:
- Use only dry, seasoned wood – moisture content should be below 20%
- Never burn treated wood, garbage, or cardboard
- Keep your fireplace and chimney clean to reduce smoke and creosote buildup
- Upgrade to an EPA-certified stove or insert for cleaner, more efficient burns
- Burn hot fires – smoldering fires produce more smoke and pollutants
Ask our team about EPA-certified appliances and how upgrading can save you money on fuel while reducing your environmental impact. Learn more at www.epa.gov/burnwise.
Schedule a Service Appointment
Contact our showroom to schedule a service visit or bring your equipment in for an inspection. Our experienced technicians are here to help.
Phone: [Your Phone Number]
Email: [Your Email]
Hours: [Your Showroom Hours]